Apple · Battery R&D · 2022 – 2025
UX Redesign of Apple's Internal Battery Performance Testing Platform
BDMS is Apple's internal tool for requesting, monitoring, and analyzing battery performance tests. As the sole designer on a 3-year engagement via Monks, I led the full UX redesign — uncovering deep user needs through discovery and shipping a system that saved hundreds of engineering hours annually.
Lead UX Designer
BDMS UX Redesign · Discovery · Research
50% reduction in test setup time
PM · Engineers · QA (via Monks)
The Challenge
Early designs were based on assumptions — we couldn't speak to users initially, so the platform was built around what the team believed engineers needed. This led to workflows that were technically functional but cumbersome in practice.
The most critical surface was the test creation flow. Engineers ran dozens of battery tests weekly, and the cloning interface — a core step in test setup — was slow and error-prone.
The Process
After releasing key features, I initiated a full discovery phase — interviews, remote shadowing, workshops, and knowledge sharing. This uncovered real user needs that weren't visible from the outside.
The discovery phase aligned stakeholders across the org and inspired other PMs to adopt the same approach on their tracks. The redesigned system streamlined workflows, simplified test setup, and made complex battery data easier to interpret.
“The changes to the cloning interface cut my setup time in half.” — Apple Engineer
The Result
The redesigned platform boosted confidence and productivity across the engineering team. The discovery process we established became a template for future design initiatives within the org.